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Behaviour support
Do you implement a behaviour support plan?
Find out whether implementing-provider rules apply to your service.
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- Plain English
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What a behaviour support plan is
Before any jargon, here is the plain-English version.
A behaviour support plan is a written plan for one person. It describes behaviour that could cause harm, explains why it happens, and sets out the support that helps: routines, communication, the environment, and how workers should respond.
A specialist behaviour support practitioner writes the plan. Day-to-day workers don't write it. Neither do we.
Some plans include a regulated restrictive practice: something that limits a person's rights or freedom of movement. That brings extra obligations for whoever uses it.
What “implementing” means
You are implementing if your workers carry out the plan in daily support. For example:
- Your workers follow the strategies in someone's plan.
- Your workers use a restrictive practice the plan describes.
- You record data about behaviour or about a practice.
- You train and supervise the workers who deliver that support.
If that sounds like your service, implementing-provider rules may apply to you.
Plain English
The five regulated restrictive practices
A restrictive practice limits a person's rights or freedom of movement. Five kinds are regulated in the NDIS.
- Seclusion
- Leaving a person alone somewhere they cannot freely leave, even if the door is not locked.
- Chemical restraint
- Medication used to influence behaviour rather than to treat a condition.
- Mechanical restraint
- A device used to limit movement to influence behaviour. Not therapy, transport or safety equipment.
- Physical restraint
- Using hands or body force to limit a person's movement.
- Environmental restraint
- Limiting free access to surroundings or belongings: locked cupboards, fridges, gates or the kitchen.
If any of these are used in your service, they must be in a behaviour support plan, with a plan to reduce and stop them over time.
Your obligations
What an implementing provider must do
Each of these is something an auditor can ask you to show.
Follow the plan as written
Every worker, every shift. If it doesn't work in practice, raise it with the practitioner. Don't change it yourself.
Train your workers on that person's plan
Specific to the plan, not just general training. Keep a record of who was trained, on what, and when.
Get authorisation where your state requires it
Rules differ across Australia. Some states and territories need approval before a practice is used.
Report monthly to the NDIS Commission
Providers using a regulated restrictive practice report its use to the Commission every month.
Report unauthorised use as a reportable incident
Used without authorisation, or outside a plan? That is a reportable incident, with a deadline.
Keep records that prove it all happened
Rosters, training records, data, incident records, plan versions and reviews.
The terminology
The name on your application
The NDIS Commission calls this Module 2A — Implementing Behaviour Support Plans.
If it applies to you, Module 2A is added to your registration and your audit, on top of the Core Module every provider has.
Now that you know what the words mean, the term is just a label for the list above.
Important
Implementing is not the same as developing
Warning:
This product covers implementation only
Easy Registration helps providers who implement plans written by someone else. It does not qualify you or your workers to write behaviour support plans.
Warning:
Developing plans has extra requirements
Providers who write plans do so as specialist behaviour support practitioners, with suitability assessed by the NDIS Commission. That sits outside this product. If that is you, get advice specific to specialist behaviour support first.
Information:
We are independent of the NDIS Commission
Easy Compliance is not the Commission, an auditor or a government body. Requirements change and authorisation rules differ by state. Check the current rules and get professional advice where you need it.
- Plain English first
- Independent of the NDIS Commission
- Built for small providers
- Sources shown for every requirement
Find out whether Module 2A applies to you
Answer a few questions about the supports you deliver. We show the modules that seem to apply and what to do first.
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